SIGNVIDEO BSL ONLINE INTERPRETING SERVICE

How do I use SignVideo?

Here are two ways you can use SignVideo:

SignVideo App

Download the SignVideo app. Please see www.signvideo.co.uk/download for more information. When you open the app, you will see the SignDirectory. Scroll down the SignDirectory and look for the service you want to call. Click on the button for that service and a SignVideo interpreter will appear on your screen to interpret your conversation.

SignVideo Web

Click on the link/button on this page to call the service you want to reach. A SignVideo interpreter will appear on your screen to interpret your conversation.

Connect to a BSL Interpreter

What do I need?

To use SignVideo, you will need three things as minimum requirements:

  1. Device: They can be the following:
    • Window PC app
    • Apple Macs app
    • iOS app
    • Android app
    • SignVideo Web
  2. Webcam: They can be plugged in or built in.
  3. Good internet connection: For the best experience with SignVideo, we advise having a minimum 2mbps upload and download internet speed. Your internet connection can be any of the following:
    • 3G,4G,5G mobile network
    • Plugged in Broadband/ethernet
    • WiFi

With these three requirements met, you will be able to connect to the BSL interpreters easily.


How can I get help and support?

To resolve any issues you may have, please check the SignVideo FAQ page: www.signvideo.co.uk/faqs/

To receive help and support, please get in touch with our team.

Call SignVideo in BSL: www.customer.signvideo.me

Alternatively, email the technical support team directly - help@signvideo.co.uk


About SignVideo

SignVideo is a specialist state of the art video centre staffed by fully qualified and registered (NRCPD/SASLI) BSL/English Interpreters, who are available on demand.