We are committed to making our website available to as many people as possible. If you are experiencing any difficulties with accessing our website or have issues with downloading any files, please contact us.

This site uses Browsealoud software to make it more accessible.

Website standards

This website has been developed to best practice coding conventions and, where possible, corresponds with guidelines stipulated by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) and Web Content Accessibility Guidelines 2.0 (WCAG 2.0).

Text Size

You can make the text larger using your browser.

  • In Google Chrome hold down 'Ctrl' and then '+' to zoom in or 'Ctrl' and '-' to zoom out.
  • In Internet Explorer, go to 'view', 'text size'. Select the text size you want.
  • In Safari, hold down the command key (Apple key) and select '+' to make the text larger or '-' to make it smaller.
  • In Firefox, go to 'view', 'text size'. You can make the text size larger or smaller.

Or you can use Browsealoud’s text magnification setting.


You can change the text colour and background in Browsealoud with a choice of four options:

  • Blue text on yellow
  • White text on black
  • Dark blue on light blue
  • Dark blue on sepia

There are also five size options for magnifying text from large to 4XL (four times extra-large).

Reading web pages out loud

You can use Browsealoud's 'text to speech' button to read the page out loud for you.

Difficulty using a mouse

Most websites can be used without a traditional mouse, links can be selected and clicked using the keyboard.

If you find it difficult to use a mouse to navigate around the page, you can follow these steps as a substitute to using your mouse:

  • Click on the TAB key on your keyboard. This will move your cursor to each of the navigation options / links on the screen.
  • When you have found the link you want, press ENTER on your keyboard.
  • You can also use the 'Page Up' and 'Page Down' keys on your keyboard to move the page to the area you want to read.

PDF documents

PDF documents may not be readily accessible to screen readers and may not be formatted for visually impaired users, the following tools can be used to convert PDF documents into plain text or plain HTML documents. This service is provided by Adobe.


You can translate this site to Welsh quickly by selecting ‘Cymreg’ which can be found at the top of this screen. We also provide Welsh versions of our guidance. If you would like a document translated to Welsh, that isn’t already supplied, please contact us.

If you would like to access the website in a different language, you can translate into most languages by using Browsealoud.

Listening and accessing our website

Speech, reading and translation support tools via Browsealoud

Whether you are using a Smartphone, Tablet, PC or Mac, Browsealoud will provide the speech, reading and translation support tools you require for free.

How do I get Browsealoud ?

Click on ‘Listen to the website’ at the top left of this website to launch Browsealoud.

What is Browsealoud?

Browsealoud adds speech, reading, and translation support tools to websites. Browsealoud makes online content more accessible for people with Dyslexia, Low Literacy, English as a Second Language, and those with mild visual impairments.

Features include:

  • dual-colour highlighting
  • text magnification
  • translation
  • MP3 maker
  • screen masking
  • pronunciation modifier
  • secure site reading
  • PDF reading
  • international languages

Browsealoud Feature Guide

Do you need help with your complaint

Find out about getting help making your complaint, including accessibility adjustments.

The Toolbar

There are several icons on the toolbar. Each button performs a different function - you can hear text read aloud, translate it, convert to MP3 and add a screen mask.  You can magnify text, simplify web pages, and set your own personalised settings.


Text to Speech

Browsealoud reads text on a webpage out loud. There are two options, Hover to Speak and Speak the Current Selection. Hover to Speak is turned on by default when the toolbar is launched.

Text to Speech


Browsealoud translates web pages into many different languages and can speak aloud over 40 of those, in a high quality, natural sounding native voice.


MP3 Generation

Browsealoud converts any text that you select from a web page, into an audio file that you can then listen to at a later date at home, or on the move.


Screen Mask

This feature allows you to apply a colour filter to your screen. A semi-opaque mask extends across the screen, leaving a letterbox reading window clear - this allows you to focus on a few lines at a time.

Screen mask

Text Magnification

With Browsealoud you have the option to magnify the text as it’s being read aloud.  You can personalise the font, size and colour to suit your needs in settings.

Text Magnification


This feature removes the clutter and distractions, such as pictures and adverts, allowing you to focus on the text you want to read.



In the settings menu you can personalise the features to suit your own specific needs.  You can personalise the following:

  • Highlight colours for text to speech and text magnification
  • Set text magnifier on as default
  • Select the size of the magnified text
  • Switch hover to speak off
  • Select voice speed
  • Set the simplify feature on as default
  • Identify links on a webpage