making a complaint
Before you make a complaint to us, it’s worth checking whether your complaint is one that we can look at.
Find out about getting help making your complaint, including accessibility adjustments.
Guidance and support
A helpful list of telephone numbers and websites for helplines and support services.
We know that students are facing significant disruption to their studies and that the future is uncertain. It is obviously not possible in this fast-changing situation for us to answer all the questions you may have, but we hope these FAQs are helpful to you.