CASE SUMMARIES

Coronavirus - CS072102

A student was on a one-year taught postgraduate course that normally involved a field trip to a country in Asia. The field trip could not go ahead because of the global pandemic in 2020.

Coronavirus - CS072103

A group of students on a creative arts-based taught Masters course complained to the provider, before the pandemic, about timetabling issues, particularly in relation to guest lecturers and events, lack of access to facilities and equipment, and pressures created by a larger number of students being admitted on the course.

Coronavirus - CS072104

A cohort of students was on a Business-related taught postgraduate course, paying tuition fees of over £24,000. In March 2020 their provider suspended all face-to-face teaching and activities as a result of the nationwide coronavirus lockdown.

Coronavirus - CS072105

An undergraduate student was expecting to sit an end of year exam for one module but the provider cancelled the exam because of the nationwide lockdown during the coronavirus pandemic in 2020.

Coronavirus - CS072106

An undergraduate student was expecting to sit an end of year exam for one module but the provider cancelled the exam because of the nationwide lockdown during the coronavirus pandemic in 2020.

Coronavirus - CS072107

A student was renting a house with three other students. The accommodation agreement was with their higher education provider and the provider was renting the house (and others in the area) from private landlords.

Coronavirus - CS072109

A student and some of their housemates organised a party held in the accommodation they were renting from their higher education provider. The party was attended by several students from other residences.

Coronavirus - CS032105

An international student was in the final year studying Medicine at the provider. During their final year, medical students who passed their final exams were due to spend time on a series of clinical placements between then and their graduation in July.

Coronavirus - CS032107

An international student was self-isolating in their student accommodation, having returned from their home country. During their self-isolation a friend visited their room.

Coronavirus - CS032109

An international student was on a one-year Masters course with a significant practical element. In March 2020 the provider moved to online learning because of the nationwide lockdown during the coronavirus pandemic.