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CASE SUMMARIES

Fitness to practise - CS101905

Case summary October 2019 | Not Justified

A final-year medical student shared with the provider that they were seeing a psychotherapist for help with complex mental health issues. The provider was made aware of concerns about the student’s fitness for practise, related to a breach of patient boundaries, and drug use. The student interrupted their studies. After a year, the student presented evidence that their mental health had improved and asked to be able to sit their final exams.

Fitness to practise - CS101904

Case summary October 2019 | Justified

An applicant for a PGCE course disclosed a recent criminal conviction in their written application for a place on the course, five months before the course began. After an interview, the provider made a conditional offer of a place on the course.

Industrial action - CS051911

Case summary May 2019 | Partly Justified

An international student was on a one-year master’s programme at the time of the industrial action. They complained to the University about teaching hours that had been missed during the action.

Industrial action - CS051901

Case summary May 2019 | Not Eligible

A student complained to us, through their solicitor, that 31 lectures/tutorials had been cancelled due to industrial action during the first year of their undergraduate degree. The student requested compensation for lost teaching time.

Industrial action - CS051902

Case summary May 2019 | Partly Justified

A student was in the final year of an undergraduate degree course at the time of the industrial action. They complained to the provider that they had paid for lectures and seminars which were not provided, that their performance in one module had been affected, and that the industrial action had a detrimental impact on their mental health. They requested a partial refund of tuition fees.

Industrial action - CS051903

Case summary May 2019 | Settled

A student was in the final year of an undergraduate degree course at the time of the industrial action. They complained to the provider that lectures and tutorial support were withdrawn by the teaching staff over several weeks. They requested a partial refund of tuition fees.

Industrial action - CS051904

Case summary May 2019 | Not Eligible

A student was on a foundation degree at the time of the industrial action. They complained to us that they had missed lectures and seminars because of the industrial action.

Industrial action - CS051905

Case summary May 2019 | Partly Justified

A student was in the first year of a three-year English degree at the time of the industrial action. The student complained to the University that they lost three of 24 weeks teaching in three modules. They also said that the University had not given clear information about the industrial action and the steps it had taken to reduce its impact.

Industrial action - CS051906

Case summary May 2019 | Not Justified

A student was on a one-year foundation course at the time of the industrial action. The student complained to the University that it hadn’t delivered lectures, seminars and academic development sessions which they had paid for, and that some of the missed teaching included core content and study advice.

Industrial action - CS051907

Case summary May 2019 | Not Justified

A student was on a one-year master’s course at the time of the industrial action. The student complained to the University that it had not delivered teaching sessions which they had paid for, and that some of the missed teaching included core content and subjects of key interest. The student also complained that adjustments to assessments had not been fair and that the mitigating action taken by the University was not adequate.