CASE SUMMARIES

Disability - CS052208

A student experiencing complex mental health difficulties interrupted their studies during their first year. The provider backdated the student’s interruption so that they weren’t charged tuition fees.

Disability - CS052207

A student suffered a serious injury in an accident during their studies. Some months later they asked their provider for support for the ongoing impact of their injury on their studies.

Coronavirus - CS032107

An international student was self-isolating in their student accommodation, having returned from their home country. During their self-isolation a friend visited their room.

Coronavirus - CS112004

A student made an academic appeal to the provider on the basis of mitigating circumstances relating to their mental health. The student had been unable to access support services and practical elements of their course had been disrupted because of the coronavirus lockdown.

Fitness to practise - CS101905

A final-year medical student shared with the provider that they were seeing a psychotherapist for help with complex mental health issues. The provider was made aware of concerns about the student’s fitness for practise, related to a breach of patient boundaries, and drug use. The student interrupted their studies. After a year, the student presented evidence that their mental health had improved and asked to be able to sit their final exams.

Non-academic disciplinary - PI071907

York College

An undergraduate student was suspended and invited to a disciplinary meeting after a member of staff at their provider raised concerns about their behaviour. At the meeting the student said they had mental health difficulties.

Industrial action - CS051902

A student was in the final year of an undergraduate degree course at the time of the industrial action. They complained to the provider that they had paid for lectures and seminars which were not provided, that their performance in one module had been affected, and that the industrial action had a detrimental impact on their mental health. They requested a partial refund of tuition fees.

Industrial action - CS051913

A student was in the final year of a BSc programme at the time of the industrial action. In March 2018 they raised concerns about the impact of the action on their assessments and the availability of their tutors, and on their mental health. After successfully graduating, the student instructed solicitors. In a Letter before Action the solicitors said the student was dissatisfied with the University’s response to their concerns and that the University had breached its contract with the student.

Student Mental Health - CS041908

A student was awarded a lower second-class honours degree. They appealed against the degree classification, saying that they had experienced mental health problems because of an assault by another student.

Student mental health - CS041909

After some time away from study, a student living with long term mental health conditions returned to their course. They provided medical evidence that they were fit to return.