Case summary May 2022 | Partly Justified
A few months into a new five-year MBBS programme to study medicine at an overseas campus, some students complained about their experience so far. They said the course had fallen short of what the provider had promised in advertising material.
Case summary July 2021 | Partly Justified
A student was renting a house with three other students. The accommodation agreement was with their higher education provider and the provider was renting the house (and others in the area) from private landlords.
Case summary July 2021 | Partly Justified
An international student was on a two-year course that started in January 2020, living in accommodation owned by their provider. In March 2020 the student returned to their home country just before the nationwide lockdown was announced in response to the Covid-19 pandemic.
Case summary July 2021 | Not Justified
A student and some of their housemates organised a party held in the accommodation they were renting from their higher education provider. The party was attended by several students from other residences.
Case summary March 2021 | Not Justified
A student was living in accommodation owned by their provider. Their accommodation agreement was for the full academic year, from September to mid-June.
Case summary March 2021 | Settled
An international student was self-isolating in their student accommodation, having returned from their home country. During their self-isolation a friend visited their room.
Case summary March 2021 | Settled
A student was given a fine by their provider for breaching its code of conduct, and government restrictions on social distancing introduced during the coronavirus pandemic.
Public interest case July 2019 | Partly Justified
Cardiff University
A student who was starting a healthcare course at the provider filled out an occupational health questionnaire. The student informed the provider that they had not had any vaccinations and would not now consent to be vaccinated.
Case summary January 2018 | Settled
The student withdrew from his course nine weeks after enrolling and lodged a complaint.
Case summary January 2018 | Settled
Student A was studying a BA. Following a party held in the Student A’s university-owned shared flat, another resident (Student B) submitted a complaint about noise.
